After my car sat for over a year at the dealership, I’ve finally traded it in. For most of that time, I was Ubering everywhere while still paying the car note. Ford only agreed to cover a rental in the last two months. They must have gotten tired of seeing me around, because they replaced the engine on Tuesday, and I traded it in on Friday. Felt like it was time to finally move on.
I sold mine just yesterday. I really loved it, but after the recall issues, I didn’t feel safe driving it anymore. Ford really cut corners with this model.
Can’t wait for my turn. Counting down the days until I can get rid of this car.
Alton said:
Can’t wait for my turn. Counting down the days until I can get rid of this car.
Hopefully, your day comes soon .
I guess I got lucky with mine. I have a 2018 model, and it’s been perfect… not a single problem so far.
I just don’t get how people trusted the 1.0 3-cylinder engine on highways here.
Bellamy said:
I just don’t get how people trusted the 1.0 3-cylinder engine on highways here.
It was my first car, I didn’t know any better at the time.
Bellamy said:
I just don’t get how people trusted the 1.0 3-cylinder engine on highways here.
It was my first car, I didn’t know any better at the time.
It was my first too, but I wouldn’t go for an SUV without AWD. I researched the 1.0 engine, and it seemed risky. When the recalls happened, it all made sense why I felt that way.
Bellamy said:
I just don’t get how people trusted the 1.0 3-cylinder engine on highways here.
Same here, it was my first car too. Can you explain what went wrong? I want to avoid this again.
@Linden
I didn’t trust the engine where I’m from. Also, since it’s an SUV, I wanted AWD for the times I needed it. The 1.0 didn’t come with AWD, so I skipped it. The engine also has an issue with the oil pump belt, which can just give out without warning. I feel like I dodged a bullet.
Wow, sounds like your dealership didn’t do right by you. I had a Ford advocate who called me every week. My car was with them for seven months, and for three of those weeks, I had no rental because the prices went up. When they finally got my car running again, they broke the touchscreen and tried to charge me $3200. Thankfully, my advocate sorted it out, and they fixed it for free. Still need to go back next year for another fix, but for once, it feels like we’re on the right track.
My recall experience hasn’t been bad at all. The engine failed, but they diagnosed it, approved the repair, and gave me a loaner within 48 hours. They’ll have my car till next year, but I’ve got a brand-new vehicle in the meantime. No cost to me at all. I think it really depends on the dealership.
Finally traded mine in this week too. It feels like a relief after all the trips to the dealership.
We’re on our third month at the dealership. Ford told us we were in line for a loaner for the past two months, only to find out our dealership doesn’t offer loaners or rentals. I thought that was required because of the recall.
@Eden
They actually are supposed to offer a rental or loaner. My dealership refused too until I called Ford directly, and they told the dealership what to do. After that, I had a rental within two days. Ford paid for it until they replaced my engine.
@scott1
Good to know. I’ve been waiting since June for a new engine and keep getting the runaround. They mentioned some ‘high-pressure pump’ is still on backorder. All loaners are given out, and when I called about getting a rental, Ford support had wrong info about pricing. I’ve had a car note for almost a year now with no car in sight. This experience has really soured me on Ford, even after owning several models.
@Harrison
I’m in the same situation. No car for nearly 10 months, and it’s been incredibly tough. Do you have any updates?
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What did you get on the trade-in? I’m hoping to get rid of mine ASAP too. They’re replacing the engine after almost 5 months of waiting.