Hey, is there a recall on the water pump and power steering for the 2016 Ford Explorer before it hits 98,000 miles? I paid for the water pump replacement out of pocket, so I just want to check.
Hi, I’m Johnson, and I’ll be helping you out today. I’m sorry to hear about the trouble with your Explorer, but we’ll get you sorted quickly. Can you share the engine size or VIN so I can look this up for you?
Hold on, I’ll grab it for you.
No problem, take your time.
Here it is: 1FM5K8D88GGB16946.
Thanks, I’ll check on that for you. Give me a moment.
Okay, I checked, and unfortunately, there’s no recall on the water pump or power steering for your VIN. There was a recall for around 1,500 Explorers regarding the water pump, but your engine wasn’t involved. Anything else I can help with?
Does the steering system use fuses?
Yes, your Explorer’s power steering is electric. If you lose power assist, you’d typically need to replace the rack. There’s a fuse in the box under the hood, check fuse #31. There’s also a big 100-amp fuse, #102. If either blows, you’ll lose power assist.
Thanks so much Johny
You’re very welcome. If you ever have more questions, just type @BumpyJohnson…, and I’ll be happy to help. You can also mark me as your favorite for quick access in the future.
Thanks so much. You’ve been great
Thank you, I appreciate it